Privacy and Cookie Policy

This Privacy Policy sets out how Woodlands Hotel and Pine Lodges (hereafter referred to as 'us' or 'we') use and protect information that you submit to this website while using it. We are committed to ensuring that your privacy is protected, and will only use submitted information in accordance with this Privacy Policy.

Information Collected - Enquiry Forms

If you use an enquiry form on this website, you may need or choose to submit your name, postal address, email address and/or telephone number in order that your request can be actioned. By submitting this information you consent to its use in accordance with this Privacy Policy. The relevant information is then used to provide you with the service or information you have requested, and to communicate with you on any matter relating to the provision of that service or information. The details you provide will not be made available to any other people or organisations without your express consent, and will be kept secure at all times. The details you provide will be deleted from our records when we reasonably consider that they no longer need to be kept in relation to your enquiry or request, and provided we do not have a legal obligation to retain them. Please contact us at whpl.admin@gmail.com if you would like us to remove your personal data as soon as is reasonably practicable.

Information Collected - Booking Reservations

If you make a booking enquiry via the 'availability' widget on our 'Book Now' page, you will be forwarded to the Freetobook website, which has its own Privacy & Cookies policy. As soon as you arrive on the Freetobook availability checker page, a link to the Freetobook Privacy Policy can be found at the foot of the page. We cannot be responsible for the protection and privacy of the information which you provide whilst visiting Freetobook, which is not governed by this Privacy Policy.

Information Collected - Technical

Google Analytics - this is a website analysis service provided by Google that utilises website usage data to prepare reports on its activities and share them with us and other Google services. Google may use the data collected to contextualise and personalise the ads of its own advertising network in compliance with the GDPR. Personal data collected: cookies and usage data. Place of processing: predominantly the USA.
Google reCAPTCHA - this is a SPAM protection service provided by Google. It analyses the traffic of this website with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM. Personal data collected: cookies and usage data. Place of processing: predominantly the USA.
System logs and maintenance - for operation and maintenance purposes, this website and related third party services (e.g. as listed above) may collect files that record interaction with the server. These statistics do not include information that can be used to identify an individual beyond the IP address of the internet connection being used. Place of processing: European Union.

Information Protection

We are committed to ensuring that any personal information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable GDPR-compliant measures and procedures to safeguard and secure the personal information that we collect.

Links to Other Websites

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such websites. Therefore, we cannot be responsible for the protection and privacy of the information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

Cookies are tiny text files that are stored on your computer in order to maintain a link and remember your website preferences whilst you move from page to page within this website. The creation of a cookie on your computer does NOT give us access to other information on your computer.

Rights

You have a right to access the personal data that we hold about you, or to obtain a copy of it. To do so please contact us at whpl.admin@gmail.com. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information. You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

Acceptance of this Policy

Continued use of this website signifies your acceptance of this policy. If you do not accept the policy then please do not use this website.

Changes to this Policy

We reserve the right to make changes to this Privacy Policy at any time by giving notice on this page.

- This Privacy Policy was last updated on 20 July 2019